PRIVACY POLICY

PRIVACY & COOKIE POLICY

 

Glennies Jewelry respects the privacy of its visitors and customers. If you order products online, it is important to leave your details. We can imagine that you want to know what we do with your personal information after your order. Glennies Jewelry has a ‘Privacy & Cookie Policy’ which we use as a guideline for how we process, store and use personal data and other information which visitors/customers provide.

The information mentioned below is provided by Glennies Jewelry to inform visitors regarding the guidelines. By visiting www.glenniesjewelry.com you accept these guidelines. If you have any questions after reading this, feel free to send us an email through info@glenniesjewelry.com

Personal data administrator

The Glennies Jewelry company is the controller of the information you provide to us and is therefore also responsible for your personal information under the applicable data protection law.

 

Personal data which we process

Glennies Jewelry processes your personal data because you use our services and/or because you provide the data to us yourself. Below you will find an overview of personal data which we process:

• Name and address
• Telephone number
• Billing address
• Email address
• Payment details

Glennies Jewelry may use this personal information to process your orders, to make and process payments, to manage your account and to provide a personalized experience to every visitor.

This Privacy & Cookie Policy does not apply to websites managed by other organizations which may be linked to on this website, as well as external links placed in reviews by consumers and other third parties. At all times, make sure you read the privacy statements of these companies before providing them any personal information.

Safety

All data which you leave with us is stored securely. Glennies Jewelry does everything within its power to guarantee security, integrity and privacy. When an employee does not need your information to do his/her job, this person will not be able to access your information. There may be various reasons why and when we provide your information to third parties. When this occurs, we require that those parties handle your data with the same care and integrity as we did and that the data is used exclusively for the purpose for which it was requested in the first place. If you have any doubts about this, you could contact our customer service.

 What do we do with your data?

We store your date securely and it’s not accessible to unauthorized persons. We use your data for a variety of purposes, such as processing your order and suggesting offers which may match your wishes and interests. For this we do not use data we have asked you for, but also the data we have collected from your visit to our website. We also use data for:

 

Your personally shared information may be shared with fraud detection agencies and credit rating agencies. If required by the law, we will also provide the information to any relevant legal authority. Shipping information such as your address, email address and phone number could be shared with courier services. We share this information in order to provide you with the best possible service while working more efficiently.

Credit card details and other bank details will never be shared with third parties and will only be used to process your order. In addition, credit card information is encrypted and not visible to any employee of Glennies Jewelry.

How long do we keep your personal data?

Glennies Jewelry does not store your data longer than is necessary to realize agreements for which the data is initially collected. After fulfilling the agreement, we will keep your data for a maximum of 2 months; we use the legal deadlines for legal obligations.

If you have created an account or registered yourself for newsletters, we will keep your data until you unsubscribe yourself

 

Klarna 

In order to provide you with Klarna's payment options, we will pass certain aspects of your personal information, such as contact and order information, to Klarna so that Klarna can assess your eligibility for their payment options and tailor payment options to you. .

General information about Klarna can be found here. Your personal data will be treated in accordance with applicable data protection laws and in accordance with the information in Klarna's privacy policy.

 

Mailing and newsletters

If you registered yourself via the website, you at all time have the option to unsubscribe. The purpose of the registration is to collect information to enable you to keep up with relevant information and product offers. 

By subscribing to the newsletter, you give your consent to communicating by email. In every mailing you receive from us, there will be a link which makes it possible for you to unsubscribe if you no longer wish to receive the newsletter. If this does not word, you could send us an email and we will remove your email address manually. We never sell your information to third parties for marketing purposes.

 Actions and competitions

If you participate in a promotion or competition, you must leave your name and email address so that we can carry out the promotion and contact you if you are a winner. Your data will only be used for relevant promotion, unless stated otherwise.

Reviews

We appreciate your reviews! We would like to hear from you if you are happy with your purchases and our service. If you leave a review, you have a free choice in leaving your personal information and whether we could contact you is necessary.

 Right to erasure

You have the right at any time to have your stored information deleted by Glennies Jewelry, except in the following situations:

 

Privacy statement updates

We may update our privacy statement. The last version of the statement is updated January 8, 2021. We hereby announce any changes to the privacy statement regarding the purpose of using your data or your rights.

Cookies

The information below is provided to you so you are fully aware of what cookies are and which cookies we use.

A cookie, also knows as a web cookie, browser cookie or HTTP cookie, is a piece of information which is sent from a website. The movements of the visitor are stored on the hard drive while surfing the website. When the visitor revisits the website, the information stored in a cookie may be requested by the same website to inform it of this visitor’s previous movements.

How does Glennies Jewelry use cookies?

Glennies Jewelry uses cookies that can be retrieved when you visit our website again. By using our website, you give us permission to store a cookie on your hard drive. We can retrieve this when you visit the website again. We use the cookies to monitor, for example, how often a visitor visits the website, what the contents of the shopping cart are and what previous orders were. In this way we want to provide relevant information, based on the interests of the visitor. For this we use: website analytic cookies, targeting cookies and functionality cookies.  

Most web browsers are set to automatically accept cookies. You can change this. If your browser permits this, you can opt for a cookie-for-cookie basis if you do not particularly want to accept cookies from the Glennies Jewelry website. If you choose to limit or not to receive cookies, you can continue to use most options of our website. However, not everything will function as usual. If you want to delete cookies that have already been saved, please contact the help function of your browser.

Please contact us if you have any questions regarding to our privacy policy.